The integration between KAI and Hotel Link (Channel Manager) has opened up amazing opportunities for hotels to leverage on their Channel Manager’s reservation data. Hotels can now seamlessly automate targeted upselling of personalised offers to their guests using KAI. This will result in increased upsell revenue and guest experience.
With this partnership, KAI and Hotel Link’s customers will get to enjoy the following benefits:
- Guest journey automation via seamless integration between KAI and Hotel Link Channel Manager
- Gather guests’ stay preferences prior to arrival so as to customise their stay with you
- Targeted upselling of personalised upsell offers to pre-arrival and in-house guests to increase revenue and guest experience
- Guest profile CRM to keep track of your guests’ stay history and preferences
To get started, a hotel using Hotel Link’s Channel Manager just needs to reach out to their account manager to request to use KAI. The team at KAI and Hotel Link will enable the interface. After which, you can immediately start creating amazing upsell offers for your guests.
For more information on how you can leverage this partnership to supercharge your upsell strategy, book a free demo with us.
About Hotel Link
Hotel Link enables hotels to connect to the world. Manage your online inventory distribution with our powerful channel manager and stay updated on how your preferred online travel agencies are helping you maximise brand exposure.