Upsell Your Guests The Right Way

Increase revenue and guest experience through upselling via personalised guest journey engagement

KAI - Hotel marketing platform for increasing revenue and guest experience through automation and effective guest engagement

Hotels Who Trust Us

Upsell Tool for your hotel and guests

One-stop hotel marketing solution for your hotel and guests
KAI - Automate - Increase efficiency by automating manual tasks and focus your efforts on running your hotel


Automatically schedule personalised engagements at different stages of your guests’ journey

KAI - Engage - Effectively engage your guests through various channels to improve guest experience


Effectively reach out to guests who book through direct and OTAs at different touchpoints

KAI - Convert - Increase your hotel's revenue by upselling more room upgrades and non-room products


Increase your hotel's revenue by upselling your guests before and during their stay

Ready To Upsell To Your Guests?

KAI - Automate - PMS Integration, Guest Journey


    Our system connects directly to your PMS to receive latest reservation updates, so all your data is in sync
    Automatically create personalised guest journeys and engage your guests at various stages of their stay in your hotel


    Automatically send customised pre-arrival, welcome and post-stay messages to your guests using eJourney
    Collect guest information and preferences using eSurvey to know more about your guests and personalise their experience
    Keep your guests well informed of your hotel's facilities and latest updates using eDirectory on their own mobile devices anytime and anywhere
KAI - Engage - Communications, Mobile Concierge, Directory
KAI - Convert - Shop, Increase Revenue


  • SHOP
    Digitise ancillary services and products on your eShop and allow your guests to purchase them, before and during their stay at your hotel
    Market your hotel's activities, dining, spa treatments, amenities and more through personalised upselling to increase revenue

What our partner hotels are saying

"KAI provides an e-concierge solution with enhanced digital platforms and multiple touchpoints that allows our guests to explore more about what our resort has to offer. Additionally, it is user-friendly and mobile-friendly which enables guests to access and book our products anywhere and anytime."
Risa Listiani
Public Relations
Grand Mirage Resort & Thalasso Bali
"Guest experience being our highest priority, KAI has helped us to enhance our guests’ experience through personalised guest journey engagement via an automated email system and communication tool. Reaching out to guests before they arrive to find out their special requests or service preferences and at the same time upselling our product and services to drive extra revenue. KAI is also a user friendly web-based application."
Ketut Sunaradi
Sales Manager
Fivelements Bali
Connectivity Partners

Want To Know More About KAI?