Your guests are looking to customise their stay with personalised experiences
Upselling
KAI enables your hotel to automate targeted upselling of personalised experiences for each individual guest
Automate
PMS & CM INTEGRATION Our system connects directly to your PMS & CM to receive latest reservation updates, so all your data is in sync
GUEST JOURNEY Automatically create personalised guest journeys and engage your guests at various stages of their stay in your hotel
ENGAGE Reach and engage your guests who book through OTA channels and direct
Personalise
COMMUNICATION Send personalised and beautifully crafted emails to your guests automatically
KNOW YOUR GUESTS Collect guest information and stay preferences to personalise their stay experience with you
MOBILE CONCIERGE Keep your guests well informed of your hotel's facilities and latest updates using our app-less mobile concierge on their own mobile devices
UPSELL
PERSONALISED EXPERIENCES Create personalised upsell offers and experiences for your guests to purchase before and during their stay at your hotel
CONVERSION Introducing the right offers to your guests at the right time significantly increases upsell conversion
GUEST EXPERIENCE Increase your overall guest satisfaction by giving your guests the opportunity to customise their stay experience with you
"The KAI team members really know the business and are easy to get on with. Their experience has helped us significantly improve our sales. The results achieved with KAI Hotel Solutions have been outstanding."
"Guest experience being our highest priority, KAI has helped us reach out to guests before they arrive to find out their special requests or service preferences and at the same time upselling our product and services to drive extra revenue."
"From the moment we got a brief from the KAI team, we were impressed by their feature on personalised upselling based on guests' needs. They know how the business works and the team is very responsive to fulfilling our needs"
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Why choose us?
Our hotel customers trust us to deliver the best upsell results
