Upsell Your Guests The Right Way

Increase revenue and guest experience through upselling via personalised guest journey engagement

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KAI - Hotel marketing platform for increasing revenue and guest experience through automation and effective guest engagement

Hotels Who Trust Us

Upsell Tool for your hotel and guests

One-stop hotel marketing solution for your hotel and guests
KAI - Automate - Increase efficiency by automating manual tasks and focus your efforts on running your hotel

Automate

Automatically schedule personalised engagements at different stages of your guests’ journey

KAI - Engage - Effectively engage your guests through various channels to improve guest experience

Reach

Effectively reach out to guests who book through direct and OTAs at different touchpoints

KAI - Convert - Increase your hotel's revenue by upselling more room upgrades and non-room products

Upsell

Increase your hotel's revenue by upselling your guests before and during their stay

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KAI - Automate - PMS Integration, Guest Journey

Automate

  • PMS INTEGRATION
    Our system connects directly to your PMS to receive latest reservation updates, so all your data is in sync
  • GUEST JOURNEY
    Automatically create personalised guest journeys and engage your guests at various stages of their stay in your hotel

Reach

  • COMMUNICATIONS
    Automatically send customised pre-arrival, welcome and post-stay messages to your guests using eJourney
  • KNOW YOUR GUESTS
    Collect guest information and preferences using eSurvey to know more about your guests and personalise their experience
  • MOBILE CONCIERGE
    Keep you guests well informed of your hotel's facilities and latest updates using eDirectory on their own mobile devices anytime and anywhere
KAI - Engage - Communications, Mobile Concierge, Directory
KAI - Convert - Shop, Increase Revenue

UPSELL

  • SHOP
    Digitise ancillary services and products on your eShop and allow your guests to purchase them, before and during their stay at your hotel
  • Increase Revenue
    Market your hotel's activities, dining, spa treatments, amenities and more through personalised upselling to increase revenue

What our partner hotels are saying

"KAI provides an e-concierge solution with enhanced digital platforms and multiple touchpoints that allows our guests to explore more about what our resort has to offer. Additionally, it is user-friendly and mobile-friendly which enables guests to access and book our products anywhere and anytime."
Risa Listiani
Public Relations
Grand Mirage Resort & Thalasso Bali
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Christine Lew
Director of Marketing & Communications
Dream Phuket Hotel & Spa
"KAI provides an e-concierge solution with enhanced digital platforms and multiple touchpoints that allows our guests to explore more about what our resort has to offer. Additionally, it is user-friendly and mobile-friendly which enables guests to access and book our products anywhere and anytime."
Risa Listiani
Public Relations
Grand Mirage Resort & Thalasso Bali
Connectivity Partners
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