"KAI provides an e-concierge solution with enhanced digital platforms and multiple touchpoints that allows our guests to explore more about what our resort has to offer. Additionally, it is user-friendly and mobile-friendly which enables guests to access and book our products anywhere and anytime."
"Guest experience being our highest priority, KAI has helped us to enhance our guests’ experience through personalised guest journey engagement via an automated email system and communication tool. Reaching out to guests before they arrive to find out their special requests or service preferences and at the same time upselling our product and services to drive extra revenue. KAI is also a user friendly web-based application."