Our Customers

Hotels trust us to deliver the best upsell tool and customer experience. We ensure that our solution helps them increase ancillary revenue and guest experience.

Why hotels choose KAI?

KAI enables them to effectively engage and upsell their pre-arrival guests via email automation and personalised upselling.

Their guests have the opportunity to purchase services which are most suited to their needs, which in turn increases their guests' overall experience.

They can now capture the pre-arrival upsell opportunity and track the performance of services sold to optimise their ancillary revenue.
Email Open Rate - 61%
Email Click Through Rate - 44%
Pre-arrival Survey Completion Rate - 42%
ROI - Avg 5-20x

Testimonials

"KAI provides an e-concierge solution with enhanced digital platforms and multiple touchpoints that allows our guests to explore more about what our resort has to offer. Additionally, it is user-friendly and mobile-friendly which enables guests to access and book our products anywhere and anytime."
Risa Listiani
Public Relations - Grand Mirage Resort & Thalasso Bali
"Guest experience being our highest priority, KAI has helped us to enhance our guests’ experience through personalised guest journey engagement via an automated email system and communication tool. Reaching out to guests before they arrive to find out their special requests or service preferences and at the same time upselling our product and services to drive extra revenue. KAI is also a user friendly web-based application."
Ketut Sunaradi
Sales Manager - Fivelements Bali

Hotels Who Trust Us

many more...
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