Your guests are looking to be engaged and have their stay tailored with personalised experiences
Automated Personalised Engagement
Creating a personalised journey for every guest starts with automated guest outreach and knowing your guest preferences
Automated
PMS & CM INTEGRATION KAI connects directly to your PMS & CM to receive updated reservation information, so all your data is in sync
GUEST JOURNEY Automatically create personalised guest journeys and engage your guests at various stages of their stay in your hotel
ENGAGE Reach and engage your guests who book through all channels including OTAs and direct bookings
Personalised
COMMUNICATION Send personalised and beautifully crafted emails to your guests automatically
KNOW YOUR GUESTS Collect guest information and stay preferences to personalise their stay experience with you
MOBILE CONCIERGE Provide your guests a digital compendium of your hotel on their own mobile devices to help them stay connected
Guest Folio
SNAPSHOT Effortlessly access all your guest data, consolidated and centralised within a single, user-friendly platform for maximum convenience and efficiency
DEMOGRAPHICS & PREFERENCES Enhance the guest experience by gaining insights into your guests' demographics, allowing you to better tailor your services to their preferences and needs
Supercharge your upsell strategy
Create lasting memories for guests through personalised upsells and room upgrades to boost revenue
PERSONALISED EXPERIENCES Create personalised upsell offers and experiences for your guests to purchase before and during their stay at your hotel
CONVERSION Introducing the right offers to your guests at the right time significantly increases upsell conversion
GUEST EXPERIENCE Increase your overall guest satisfaction by giving your guests the opportunity to customise their stay experience with you
What our customers are saying
"The KAI team members really know the business and are easy to get on with. Their experience has helped us significantly improve our sales. The results achieved with KAI Hotel Solutions have been outstanding."
"Guest experience being our highest priority, KAI has helped us reach out to guests before they arrive to find out their special requests or service preferences and at the same time upselling our product and services to drive extra revenue."
"From the moment we got a brief from the KAI team, we were impressed by their feature on personalised upselling based on guests' needs. They know how the business works and the team is very responsive to fulfilling our needs"
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Why choose us?
Our hotel customers trust us to deliver the best results for your goals
