The rise of generative AI in hotels and how it’s transforming the hospitality industry, providing unparalleled levels of guest personalisation.
Email marketing remains a powerful tool for hotels to engage with their audience, and when combined with segmentation and targeted approaches, it becomes a game-changer.
The art of hotel upselling, when executed effectively, not only boosts total revenue but also elevates the overall guest experience.
The key to success lies not only in attracting new guests but in retaining them through the cultivation of brand loyalty.
Every industry has a set of indexes to measure hotel revenue performance, no exclusion for hospitality too. We, hoteliers, are dealing with OCC, ADR, RevPAR
This guide explores the importance of automated guest engagement at every touchpoint, the art of personalising the stay experience and more.