When traveller makes a booking at your hotel, the traveller becomes your guest. You have the opportunity to proactively reach out to your guest to customise their stay with you.
Your guests receives automated pre-arrival emails 7-14 days prior to check-in. This email allows your guests to customise their stay experience with you.
Gather more information about your guests with our pre-arrival questionnaire. Know the purpose of their holiday to provide a personalised experience.
Offer your guests personalised services that they are more likely to purchase resulting in better conversion and increased upsell revenue.