KAI x SiteMinder

Contactless guest experience

Our integration with SiteMinder enables hotels to create a contactless guest experience through pre-arrival upselling, online check-in and app-less mobile concierge.

Guest Journey

How it works - A booking is made at your hotel

A BOOKING IS MADE AT YOUR HOTEL

When traveller makes a booking at your hotel, the traveller becomes your guest. With a SiteMinder integration, you have the opportunity to proactively reach out to your guest to customise their stay with you.

GUEST RECEIVES PRE-ARRIVAL EMAIL

Your guests receives automated pre-arrival emails 7-14 days prior to check-in. This email allows your guests to customise their stay experience with you.

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Open Rate
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Click-through Rate
Solution - Automate guest engagement with personalised email marketing to drive engagement and increase upsell ancillary revenue
How it works - Know your guest preferences before arrival

KNOW YOUR GUEST'S STAY PREFERENCES BEFORE ARRIVAL

Gather more information about your guests with our pre-arrival questionnaire. Know the purpose of their holiday to provide a personalised experience.

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Completion Rate

PERSONALISED EXPERIENCES FOR YOUR GUEST

Offer your guests personalised services that they are more likely to purchase resulting in better conversion and increased upsell revenue.

5 - 20x
ROI
How it works - Personalised experiences for your guests
online check-in

GUEST CHECKS-IN ONLINE PRIOR TO ARRIVAL

Your guest receives an email to perform an online check-in a few days prior to arrival. Allowing your guests to provide their personal particulars online and skip the check-in queues.

STAY CONNECTED WITH YOUR GUESTS DURING THEIR STAY

Our App-less Mobile Concierge replaces your in-room compendium. Allowing your guests to stay informed of your facilities information and promotions on their own devices – anytime and anywhere.

stay connected with your guests during their stay

Contact us to secure a free trial

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PMS or Channel Manager